NEW tablet drivers 6.3.21-10 for Windows and 6.3.21-8 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

for OSX: Wavy lines problem fixed polus a number of other issues fixed or improved.

Cintiq 27 qhd stand by problem on sierra

Cintiq and Cintiq Pro
bgood69
Posts: 6
Joined: Fri 7. Apr 2017, 22:55

Cintiq 27 qhd stand by problem on sierra

Postby bgood69 » Fri 7. Apr 2017, 23:05

Hello everyone! I have a cinquq 27QHD and osx sierra on a mac pro, I already had a replacement of my cintiq after 15 days, reason why it does not start anymore. Amazon replaced it with a new one now the only worries I have with the new and as with the old, the standby of the screen is not always done. If I set the sleep to 1 minute most of the time it works, if I put it on 15 mn it does not always work. If I turn off the cintiq, I have no problem watching my main screen. Do you know if there is a driver problem, do others have the same problem? I hope not to have another cintiq that does not work ...

bgood69
Posts: 6
Joined: Fri 7. Apr 2017, 22:55

Re: Cintiq 27 qhd stand by problem on sierra

Postby bgood69 » Tue 11. Apr 2017, 08:39

hello anobody help ?

bgood69
Posts: 6
Joined: Fri 7. Apr 2017, 22:55

Re: Cintiq 27 qhd stand by problem on sierra

Postby bgood69 » Wed 12. Apr 2017, 07:47

I have made a test on windows 10 and no problem after 3 test ... I think is a driver problem whit sierra

pixelworship
Posts: 4
Joined: Thu 20. Apr 2017, 03:26

Re: Cintiq 27 qhd stand by problem on sierra

Postby pixelworship » Fri 21. Apr 2017, 15:01

This has been a problem for a long time. I noticed it on El Capitan. I have to turn off my Cintiq whenever I leave the room. I believe Wacom said it was an issue with the USB constantly "speaking" with the computer that prevented standby.

bgood69
Posts: 6
Joined: Fri 7. Apr 2017, 22:55

Re: Cintiq 27 qhd stand by problem on sierra

Postby bgood69 » Fri 21. Apr 2017, 15:25

Thank you !!!


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