NEW tablet drivers 6.3.21-10 for Windows and 6.3.21-8 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

for OSX: Wavy lines problem fixed polus a number of other issues fixed or improved.

Thunderbolt 3 to Cintiq Pro 13

Cintiq and Cintiq Pro
brelane33
Posts: 2
Joined: Tue 11. Apr 2017, 14:24

Thunderbolt 3 to Cintiq Pro 13

Postby brelane33 » Tue 11. Apr 2017, 14:34

Hello all,

I am able to get my Cintiq pro 13 to work with the DP + USB to USB-C adapter, however when I try to connect it directly to the Thunderbolt 3 port on my computer using a Thunderbolt 3, or the supplied USB-C cable, it will only act as a secondary display. I do not get any touch or pen capabilities. I have an Alienware 15 R4 laptop.

This has been really frustrating because I sent back a Cintiq 13HD and that actually seemed to work better and be less cluttered. I bought the pro 13 specifically because I wouldn't need as many cables. Thanks!

tabletone
Posts: 10
Joined: Tue 11. Apr 2017, 16:02

Re: Thunderbolt 3 to Cintiq Pro 13

Postby tabletone » Wed 12. Apr 2017, 22:39

I have the same problem with cintiq pro 16 and dell xps

brelane33
Posts: 2
Joined: Tue 11. Apr 2017, 14:24

Re: Thunderbolt 3 to Cintiq Pro 13

Postby brelane33 » Thu 13. Apr 2017, 02:26

Bump!

tabletone
Posts: 10
Joined: Tue 11. Apr 2017, 16:02

Re: Thunderbolt 3 to Cintiq Pro 13

Postby tabletone » Tue 18. Apr 2017, 09:36

Are you using the last alienware bios ?

If not , you can try to update


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