Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Cintiq and Cintiq Pro
raphroberts
Posts: 3
Joined: Tue 2. Jan 2018, 06:34

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Postby raphroberts » Tue 2. Jan 2018, 09:34

wacom1 wrote:The tablet driver is not involved in the display - same will happen when the driver is not installed. At the moment the best option is turning nightshift off and leaving if off. Problems with color distortions after wakeup have been reported for non-Wacom displays as well - it is not clear unfortunately, if we can do anything about it - perhaps with a change in the firmware.


Thanks for clarifying this. I submitted a bug report to apple, not sure if it will help. What a shame.

raphroberts
Posts: 3
Joined: Tue 2. Jan 2018, 06:34

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

Postby raphroberts » Tue 2. Jan 2018, 11:04

Hello again

I am able to fix the nightshift problem via terminal, by using this shell utility:

https://github.com/jenghis/nshift

..and running the following commands:

/Users/myusername/nshift 10
/Users/myusername/nshift 0

I packaged the above commands into an executable batchscript, using instructions here:
https://www.alvinpoh.com/how-to-make-an ... n-mac-osx/

Then I added the batchscript to my 'login items' and put a link to it in my dock.

This means the nightshift problem is fixed when first booting the computer, and when the displays wake from sleep (causing the nightshift problem to return) I can fix it by just running the batchscript from finder/dock, which is a lot faster than going into System Preferences>Display>Nightshift every time.

Sharing this here as a temporary solution, pending a bug fix from Apple :)


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