Wacom Drivers
March 2018: Updated drivers released version 6.3.29-4 for Win and 6.3.29-6 for Mac, supporting the new Cintiq Pro products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
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HELP: Cintiq 24HD recognized as "Generic PnP screen"

Cintiq and Cintiq Pro
Posts: 1
Joined: Fri 28. Apr 2017, 14:22

HELP: Cintiq 24HD recognized as "Generic PnP screen"

Postby SpyxedDemon » Fri 28. Apr 2017, 14:49

Hey everyone. Today I decided to work on one of my projects just as normal.

I plug my Cintiq into the adapters (Just like I always do) and suddenly the screen acts weird. (Picture of when I go into screen resolution: https://gyazo.com/bf55323b129eb4dd6069dc29c3305328) as you can see, the resolution is entirely wrong as well...can't set it higher.
I really didn't do anything off or odd. Didn't update any drivers before this, nothing. It's very suddenly out of nowhere.

The things I've done to try fix it:
-Restarted entire PC and removed power supply of Cintiq
-Update the monitor by going into Device manager (no update found)
-Update monitor via screen resolution (no update found)

(I run Windows 7 with a NVIDIA GTX 750 Ti)
for some reason my PC does not recognize the Cintiq as .. a Cintiq.
I'm really frustrated because this happened so suddenly, and I'm in a bit of a deadline too. :( Please, anyone who can help me, would be great.

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