Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq Pro 16 Vs 27QHD?

Cintiq and Cintiq Pro
justsignmeup
Posts: 1
Joined: Sun 7. May 2017, 07:15

Cintiq Pro 16 Vs 27QHD?

Postby justsignmeup » Sun 7. May 2017, 07:29

Hey so I'm torn between which model of cintiq to get, I can't make up my mind its driving me crazy. I'm looking at the Cintiq Pro 16 and the Cintiq 27 QHD. So for the most part the hard decision making comes down to the QHD being way bigger but the Pro 16 being higher resolution (and then there's obviously the price difference). I'd be using it for 3D animation and drawing. My thinking for the QHD is well obviously because its big, I think this will especially be beneficial with 3D software where there's a lot of ui elements and floating windows, on the other hand I'm worried 1440p over 27 inches won't be high enough resolution for doing subtle movements. Then with the Pro 16 basically the opposite, I think the way higher DPI will be great for small details, but that 16 inches won't be big enough in some cases. I've never owned a cintiq before so I'm not sure what aspects of the screen are most important. So just based on what I've said so far I'd be inclined to get the QHD, but there are two other things that crossed my mind. One being the pro pen 2 that comes with the Pro 16 vs the older pen that comes with the QHD, do the new features like the 8192 pressure levels make it noticeably different? And the other thing being the QHD came out over 2 years ago and I'm afraid right after I buy it Wacom will announce a 4k version of the 27 QHD and I'll be stuck with the 1440p version. Is that a possibility or am I completely off base? Any input is appreciated thanks!

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