Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 13HD + MacOS 10.12.4 + Adobe CC 2017

Cintiq and Cintiq Pro
abbaubbo
Posts: 1
Joined: Tue 9. May 2017, 11:45

Cintiq 13HD + MacOS 10.12.4 + Adobe CC 2017

Postby abbaubbo » Tue 9. May 2017, 12:02

Hello everyone!

old wacom user here, but i think they gave a reset to the forum a while ago...
here's my current setup:

MacBook pro 15" (late 2103)
DELL monitor u2713hm
WACOM Cintiq 13 HD

with the latest macos driver 6.3.21-8 (I know.. I know...) another strange problem happen to me, with adobe cc 2017 products all the ExpressKeys, Rocker Ring and Pen(s) controls does not work as expected. They are always inputed as in the "All Other" tab in the driver's control panel, regardless the active application.
However this does not occur with Manga Studio, where the all the customised functions are properly inputed to the application.

Anyone with the same problem? any suggestion?
thanks and good art to you all

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