New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

13HD screen protector replacement

Cintiq and Cintiq Pro
tomatogoatee
Posts: 19
Joined: Wed 18. Jan 2017, 14:21

13HD screen protector replacement

Postby tomatogoatee » Mon 15. May 2017, 02:35

Hello, everyone.

I've been using my 13HD for a while now and have developed some "sore" spots where I tend to do most of my work. (The pen tends to squeak and drags hard over these areas.) I'm mainly concerned because I believe these spots to be wearing my nibs down faster.

I've seen posts where people have replaced the screen protector, but what about just putting a second protector on top of the existing? The sore spots aren't so worn that they interfere with the display; they're only evident when you try to draw across them.

I'm hardly a professional, so I know some of you have run into this problem and have solutions...

tomatogoatee
Posts: 19
Joined: Wed 18. Jan 2017, 14:21

Re: 13HD screen protector replacement

Postby tomatogoatee » Mon 22. May 2017, 17:26

Well, I went ahead with my, "Add a second screen protector" plan. My original concern was that, with the added material between the pen and the screen, the parallax would become a problem. It's a little worse than before, but only near the edges of the screen. The protector I got was this:
http://a.co/dJ9FtRd
Feels virtually the same to the stock one.


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