Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 13HD display settings do not detect display!

Cintiq and Cintiq Pro
Posts: 1
Joined: Tue 9. Jan 2018, 15:36

Re: Cintiq 13HD display settings do not detect display!

Postby mattkaboom » Tue 9. Jan 2018, 15:39

Solution > Don't use "mirror displays" mode on mac.

Posts: 1
Joined: Fri 10. Aug 2018, 09:34

Re: Cintiq 13HD display settings do not detect display!

Postby miascugh » Fri 10. Aug 2018, 10:36

Similar scenario, involving the cintiq companion 2. The Wacom Display Settings utility came with the driver, but when I try to open it I get an error prompt that says 'No Wacom displays found'. Granted, no Wacom display is connected via USB or other external ports, but internally, of course. Surely there ought to be a way to access the devices screen settings?


Posts: 1
Joined: Wed 19. Sep 2018, 20:14

Re: Cintiq 13HD display settings do not detect display!

Postby pamurai » Wed 19. Sep 2018, 20:18

I had the exact same issue, I managed to solve it by plugging in the HDMI-cable to the graphics card outlet (I also moved the USB-cable to the SSD outlet, but it didn't change anything. Just thought I'd add that in case it actually contributed, lol)

In short: check your PC for other HDMI outlets and see if it helps to plug the wacom into them instead.

Hope this helps!

Posts: 1
Joined: Sun 23. Sep 2018, 17:47

Re: Cintiq 13HD display settings do not detect display!

Postby chanoaeo » Sun 23. Sep 2018, 17:52

Hi i have a solution. You install un program who can modify the brightness of all of monitors connected with your mac.


https://github.com/the0neyouseek/Monito ... s/tag/v1.1

you go here and download MonitorControl.dmg.

Have a nice day.

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