Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Cintiq 13HD display settings do not detect display!

Cintiq and Cintiq Pro
mattkaboom
Posts: 1
Joined: Tue 9. Jan 2018, 15:36

Re: Cintiq 13HD display settings do not detect display!

Postby mattkaboom » Tue 9. Jan 2018, 15:39

Solution > Don't use "mirror displays" mode on mac.

miascugh
Posts: 1
Joined: Fri 10. Aug 2018, 09:34

Re: Cintiq 13HD display settings do not detect display!

Postby miascugh » Fri 10. Aug 2018, 10:36

Similar scenario, involving the cintiq companion 2. The Wacom Display Settings utility came with the driver, but when I try to open it I get an error prompt that says 'No Wacom displays found'. Granted, no Wacom display is connected via USB or other external ports, but internally, of course. Surely there ought to be a way to access the devices screen settings?

Thanks

pamurai
Posts: 1
Joined: Wed 19. Sep 2018, 20:14

Re: Cintiq 13HD display settings do not detect display!

Postby pamurai » Wed 19. Sep 2018, 20:18

I had the exact same issue, I managed to solve it by plugging in the HDMI-cable to the graphics card outlet (I also moved the USB-cable to the SSD outlet, but it didn't change anything. Just thought I'd add that in case it actually contributed, lol)

In short: check your PC for other HDMI outlets and see if it helps to plug the wacom into them instead.

Hope this helps!

chanoaeo
Posts: 1
Joined: Sun 23. Sep 2018, 17:47

Re: Cintiq 13HD display settings do not detect display!

Postby chanoaeo » Sun 23. Sep 2018, 17:52

Hi i have a solution. You install un program who can modify the brightness of all of monitors connected with your mac.

exemple,

https://github.com/the0neyouseek/Monito ... s/tag/v1.1

you go here and download MonitorControl.dmg.

Have a nice day.


Return to “Pen Displays”