Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Cintiq 13HD display settings do not detect display!

Cintiq and Cintiq Pro
mattkaboom
Posts: 1
Joined: Tue 9. Jan 2018, 15:36

Re: Cintiq 13HD display settings do not detect display!

Postby mattkaboom » Tue 9. Jan 2018, 15:39

Solution > Don't use "mirror displays" mode on mac.

miascugh
Posts: 1
Joined: Fri 10. Aug 2018, 09:34

Re: Cintiq 13HD display settings do not detect display!

Postby miascugh » Fri 10. Aug 2018, 10:36

Similar scenario, involving the cintiq companion 2. The Wacom Display Settings utility came with the driver, but when I try to open it I get an error prompt that says 'No Wacom displays found'. Granted, no Wacom display is connected via USB or other external ports, but internally, of course. Surely there ought to be a way to access the devices screen settings?

Thanks

pamurai
Posts: 1
Joined: Wed 19. Sep 2018, 20:14

Re: Cintiq 13HD display settings do not detect display!

Postby pamurai » Wed 19. Sep 2018, 20:18

I had the exact same issue, I managed to solve it by plugging in the HDMI-cable to the graphics card outlet (I also moved the USB-cable to the SSD outlet, but it didn't change anything. Just thought I'd add that in case it actually contributed, lol)

In short: check your PC for other HDMI outlets and see if it helps to plug the wacom into them instead.

Hope this helps!

chanoaeo
Posts: 1
Joined: Sun 23. Sep 2018, 17:47

Re: Cintiq 13HD display settings do not detect display!

Postby chanoaeo » Sun 23. Sep 2018, 17:52

Hi i have a solution. You install un program who can modify the brightness of all of monitors connected with your mac.

exemple,

https://github.com/the0neyouseek/Monito ... s/tag/v1.1

you go here and download MonitorControl.dmg.

Have a nice day.


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