There are few issues occurring but IT WORKS so it's like a miracle.
- 1. Sometimes it switches randomly to 2k to HD
- 2. I have had to reinstall the drivers again from the graphic card and from the wacom tablet
- 3. It seems that the accuracy, the pressure... works correctly. I need to test it again during some days but at first, all it's fine
I'm waiting for another cable because my graphic card supports 4k and Cintiq Pro supports it too. This cable that I bought is not 4k BUT IT WORKS.
I don't know exactly the reason. Anybody does. With some other people, some of the other cables that I bought, worked to them. So if you have the same problem as me, try to buy them. And maybe one will work.
Please don't close this post, because I'll post more information with the arrival of the new cable. Thanks!
Hi, It's been a week since I have in my hands a Cintiq Pro 16" an it has been a nightmare and a waste of time and money. I also use to work with wacom as a promoter and as an evangelist an it will be very difficult to me to talk good things about this device if the client try to work with computer and not with Mac :/.
At the beginning I only have HDMI on my graphic card. I know that nowadays there a no reliable adapter that could work correctly between USB-C and HDMI. So, I decided to upgrade a bit my computer (that only have 3 o 4 years ...) and I've bought a new graphic card: Gigabyte GeForce GTX 1060 Windforce OC 6GB GDDR5 with 1.2 displayport.
I've bought also this cable: StarTech MDP2DPMM1MW - Cable adaptador de imagen (1 m), blanco (https://www.amazon.es/gp/product/B0081Z ... UTF8&psc=1)
IT DOESN'T WORK.
So I decided to by another cable: https://www.amazon.es/gp/product/B01N99 ... UTF8&psc=1 and this other cable: https://www.amazon.es/gp/product/B01J8G ... UTF8&psc=1
AND IT DOESN'T WORK TOO.
I can assure the graphic card is working properly. Is not problem of my displayport.
I try to connect minidisplay port to minidisplay port in a Mac Book Pro of a workmate. IT WORKS. But no, I'm not going to expend a lot of money buying a Mac. I'm the representation of the user that uses Computer with Windows, I don't have to change my device because is not working with my the hardware for computers.
So this is starting to be crazy. I've updated windows 10, I've updated the graphic card with the latest drivers. And any of my Wacom partners know what is happening here.
My computer is:
Procesador Core I5 Socket 1150 6 MB 3 4 GHz
https://www.amazon.es/gp/product/B00CO8 ... UTF8&psc=1
Kit memoria RAM de 16 GB (8 GB x 2, DDR3, 1600 MT/s, PC3-12800, UDIMM 240-Pin)
https://www.amazon.es/gp/product/B007J0 ... UTF8&psc=1
Gigabyte GeForce GTX 1060 Windforce OC 6GB GDDR5
https://www.pccomponentes.com/gigabyte- ... -6gb-gddr5
Gigabyte Z97X-Gaming 3
I would not believe if you tell me that there is some incompatibility with some of my hardware to make work a Cintiq Pro 16... Well. I would believe it but I don't think this is the problem.