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Touch not working correctly after Driver 6.3.33-5 update for Mac:
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Light Bleed on Cintiq 27qhd

Cintiq and Cintiq Pro
donutSauce
Posts: 4
Joined: Wed 14. Jun 2017, 10:12

Light Bleed on Cintiq 27qhd

Postby donutSauce » Wed 14. Jun 2017, 13:03

How common is light bleed on Cintiqs? I bought a new 27qhd which seemed to have no light bleed when I first got it but now after a 1 week there is very noticeable yellowish bleed in the corner on. Is there any fix for this? Definitely disappointed after having dropped $3000 on this thing.

donutSauce
Posts: 4
Joined: Wed 14. Jun 2017, 10:12

Re: Light Bleed on Cintiq 27qhd

Postby donutSauce » Fri 16. Jun 2017, 12:21

Srsly, does anyone else have this? Is it just me?

I emailed Wacom warranty support several days ago. Still no answer....

donutSauce
Posts: 4
Joined: Wed 14. Jun 2017, 10:12

Re: Light Bleed on Cintiq 27qhd

Postby donutSauce » Fri 30. Jun 2017, 11:50

Here is a photo of what I mean. I cannot believe on a nearly 3000 dollar monitor the quality control is this low.

Emailed Wacom support back on June 14th. Still nothing....What an amazing warranty!

Image

companion2capetown
Posts: 8
Joined: Wed 14. Dec 2016, 17:35

Re: Light Bleed on Cintiq 27qhd

Postby companion2capetown » Wed 6. Feb 2019, 17:00

I have the same issue. 24 Pro, brand new....

https://drive.google.com/file/d/1629h9m ... sp=sharing

wacom5
Posts: 531
Joined: Tue 8. Aug 2017, 14:35

Re: Light Bleed on Cintiq 27qhd

Postby wacom5 » Thu 7. Feb 2019, 13:26

companion2capetown wrote:I have the same issue. 24 Pro, brand new....

https://drive.google.com/file/d/1629h9mTC8449ZJjJR0YE6lnb0Fk1Chht/view?usp=sharing


Hi. Please check this with customer support - https://support.wacom.com


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