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Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Should I buy a refurbished Cintiq?

Cintiq and Cintiq Pro
khaiky5
Posts: 3
Joined: Sun 18. Jun 2017, 22:54

Should I buy a refurbished Cintiq?

Postby khaiky5 » Sun 18. Jun 2017, 22:57

I'm getting a 27QHD from a U.S. store called B&H Photo and Video for $1899, which is $400 cheaper than new. It comes with a 2 year warranty. Should I expect it to be just like new? Or am I taking a bigger risk of defect?

donutSauce
Posts: 4
Joined: Wed 14. Jun 2017, 10:12

Re: Should I buy a refurbished Cintiq?

Postby donutSauce » Mon 19. Jun 2017, 15:13

For what it's worth, i bought a new one from BH last week and mine has a horrible light bleed on it (see post titled "Light Bleed on Cintiq 27qhd " a couple posts down). I emailed Wacom and they never bothered getting back to me. I think I'm going to ship mine back to B&H for an exchange.
So to be honest I wish I had bought it refurbished since buying it "new" doesn't seem to guarantee any sort of quality anyway. Might as well save the $400.

khaiky5
Posts: 3
Joined: Sun 18. Jun 2017, 22:54

Re: Should I buy a refurbished Cintiq?

Postby khaiky5 » Mon 19. Jun 2017, 19:39

Haven't thought about it like that. I guess there's always a risk with these things.


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