New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Eraser function not working (PS CS6)

Cintiq and Cintiq Pro
bartirix
Posts: 1
Joined: Sat 1. Jul 2017, 23:15

Eraser function not working (PS CS6)

Postby bartirix » Sat 1. Jul 2017, 23:18

Hey guys,

In my settings I've set the top button of my pen and the back part of the pen to the "eraser" function, but when I try to use it in Photoshop, it doesnt erase. Instead, it just uses the currently selected function in Photoshop (e.g. brush or magnifying glass).

Is this a known issue? And is there a fix for it? It used to work but a few days back this issue just popped up out of nowhere. I've tried reinstalling the drivers and rebooting my PC. Both didn't work. AFAIK I haven't changed any settings in Photoshop either.

I hope someone can help me out with this, as I am clueless and the internet isn't really getting me any results.

Thanks for your time :)

Bart~

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