New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here:

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see: ... ListPage-1

Eraser function not working (PS CS6)

Cintiq and Cintiq Pro
Posts: 1
Joined: Sat 1. Jul 2017, 23:15

Eraser function not working (PS CS6)

Postby bartirix » Sat 1. Jul 2017, 23:18

Hey guys,

In my settings I've set the top button of my pen and the back part of the pen to the "eraser" function, but when I try to use it in Photoshop, it doesnt erase. Instead, it just uses the currently selected function in Photoshop (e.g. brush or magnifying glass).

Is this a known issue? And is there a fix for it? It used to work but a few days back this issue just popped up out of nowhere. I've tried reinstalling the drivers and rebooting my PC. Both didn't work. AFAIK I haven't changed any settings in Photoshop either.

I hope someone can help me out with this, as I am clueless and the internet isn't really getting me any results.

Thanks for your time :)


Return to “Pen Displays”