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My MSP 13 Battery stop at 95%

Cintiq and Cintiq Pro
tagazine
Posts: 1
Joined: Thu 13. Jul 2017, 09:49

My MSP 13 Battery stop at 95%

Postby tagazine » Thu 13. Jul 2017, 09:52

windows show the massage "Plugged, not Charging" at 95%
how can i fix it.

wacom1
Posts: 839
Joined: Tue 29. Nov 2016, 09:46

Re: My MSP 13 Battery stop at 95%

Postby wacom1 » Fri 14. Jul 2017, 10:05

That message is more or less normal. When charging Lithium batteries is reaching about 80% charging electronics switches to a slow charging mode and then you can see such messages - same on Macbooks f.e. If the unit is not charging at all, then there is a problem with the hardware and you need to contact customer support.


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