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New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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My MSP 13 Battery stop at 95%

Cintiq and Cintiq Pro
Posts: 1
Joined: Thu 13. Jul 2017, 09:49

My MSP 13 Battery stop at 95%

Postby tagazine » Thu 13. Jul 2017, 09:52

windows show the massage "Plugged, not Charging" at 95%
how can i fix it.

Posts: 458
Joined: Tue 29. Nov 2016, 09:46

Re: My MSP 13 Battery stop at 95%

Postby wacom1 » Fri 14. Jul 2017, 10:05

That message is more or less normal. When charging Lithium batteries is reaching about 80% charging electronics switches to a slow charging mode and then you can see such messages - same on Macbooks f.e. If the unit is not charging at all, then there is a problem with the hardware and you need to contact customer support.

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