NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

My MSP 13 Battery stop at 95%

Cintiq and Cintiq Pro
Posts: 1
Joined: Thu 13. Jul 2017, 09:49

My MSP 13 Battery stop at 95%

Postby tagazine » Thu 13. Jul 2017, 09:52

windows show the massage "Plugged, not Charging" at 95%
how can i fix it.

Posts: 406
Joined: Tue 29. Nov 2016, 09:46

Re: My MSP 13 Battery stop at 95%

Postby wacom1 » Fri 14. Jul 2017, 10:05

That message is more or less normal. When charging Lithium batteries is reaching about 80% charging electronics switches to a slow charging mode and then you can see such messages - same on Macbooks f.e. If the unit is not charging at all, then there is a problem with the hardware and you need to contact customer support.

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