New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

My MSP 13 Battery stop at 95%

Cintiq and Cintiq Pro
tagazine
Posts: 1
Joined: Thu 13. Jul 2017, 09:49

My MSP 13 Battery stop at 95%

Postby tagazine » Thu 13. Jul 2017, 09:52

windows show the massage "Plugged, not Charging" at 95%
how can i fix it.

wacom1
Posts: 562
Joined: Tue 29. Nov 2016, 09:46

Re: My MSP 13 Battery stop at 95%

Postby wacom1 » Fri 14. Jul 2017, 10:05

That message is more or less normal. When charging Lithium batteries is reaching about 80% charging electronics switches to a slow charging mode and then you can see such messages - same on Macbooks f.e. If the unit is not charging at all, then there is a problem with the hardware and you need to contact customer support.


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