New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Cintiq Pro 16 Stands eta?

Cintiq and Cintiq Pro
deltahotel
Posts: 5
Joined: Mon 19. Jun 2017, 13:52

Cintiq Pro 16 Stands eta?

Postby deltahotel » Fri 4. Aug 2017, 10:27

Is there any eta when the advertised Cintiq Pro 13/16 stands will be available?
Or does anyone know a working alternative?

The Art is Soul Freestyle Stand seems like an option.. but it's backside is entirely closed, which may cause issues with the ventilation.. also it seems to be a bit .. too small.

It's a bit awkward to hear new pendisplays being announced and yet the current line isn't fully supported yet...

cheers

wacom4
Posts: 75
Joined: Tue 29. Nov 2016, 09:49

Re: Cintiq Pro 16 Stands eta?

Postby wacom4 » Mon 7. Aug 2017, 09:23

We apologize to customers for the late availability of the Wacom MobileStudio Pro 13”/16” and Cintiq Pro 13”/16” stand. We understand your frustration with the stand not being available for shipment with the product. It’s no excuse, but the delay has been caused by technical issues. We want to ensure that we have a stand that is functioning correctly. We’ve made significant improvements over previous generations. It will be lighter, stronger, and more reliable!
If you would prefer to no longer wait for our stand, please check out the reasonably priced Kensington Model K60112AM. The stand works well with our MobileStudio Pro and Cintiq Pro products.

maxforward
Posts: 15
Joined: Wed 4. Jan 2017, 20:53

Re: Cintiq Pro 16 Stands eta?

Postby maxforward » Mon 7. Aug 2017, 18:11

thank you for the update- seems like wacom is being much more proactive in addressing comments to these forums lately.

deltahotel
Posts: 5
Joined: Mon 19. Jun 2017, 13:52

Re: Cintiq Pro 16 Stands eta?

Postby deltahotel » Tue 8. Aug 2017, 23:35

Thanks for the reply,
will try to wait a little longer in hope that sooner or later a stand will be released.
Long session really can become uncomfortable as my hacked/abused footstand is not steep enough... plus.. it looks so ridiculous.

cheers


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