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Cintiq 13HD supported tablet not found

Cintiq and Cintiq Pro
CRobin
Posts: 1
Joined: Tue 8. Aug 2017, 20:04

Cintiq 13HD supported tablet not found

Postby CRobin » Tue 8. Aug 2017, 20:10

Hello! I just purchased a brand new Cintiq 13HD tablet. I have installed the latest drivers that was released July 2017, I restarted my system and yet on my MAC computer it still states that a supported tablet can not be found on the system. I have uninstalled the driver, reinstalled the driver (had the tablet disconnected and then reconnected) All to no avail.

The tablet actually turned on but when I turn it on it will display no input device. Really it is just showing as a secondary display on my computer but I am not able to tap, click or do anything on it.

Any help is appreciated.

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