New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Cintiq 13HD supported tablet not found

Cintiq and Cintiq Pro
CRobin
Posts: 1
Joined: Tue 8. Aug 2017, 20:04

Cintiq 13HD supported tablet not found

Postby CRobin » Tue 8. Aug 2017, 20:10

Hello! I just purchased a brand new Cintiq 13HD tablet. I have installed the latest drivers that was released July 2017, I restarted my system and yet on my MAC computer it still states that a supported tablet can not be found on the system. I have uninstalled the driver, reinstalled the driver (had the tablet disconnected and then reconnected) All to no avail.

The tablet actually turned on but when I turn it on it will display no input device. Really it is just showing as a secondary display on my computer but I am not able to tap, click or do anything on it.

Any help is appreciated.

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