NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

Cintiq 13HD supported tablet not found

Cintiq and Cintiq Pro
CRobin
Posts: 1
Joined: Tue 8. Aug 2017, 20:04

Cintiq 13HD supported tablet not found

Postby CRobin » Tue 8. Aug 2017, 20:10

Hello! I just purchased a brand new Cintiq 13HD tablet. I have installed the latest drivers that was released July 2017, I restarted my system and yet on my MAC computer it still states that a supported tablet can not be found on the system. I have uninstalled the driver, reinstalled the driver (had the tablet disconnected and then reconnected) All to no avail.

The tablet actually turned on but when I turn it on it will display no input device. Really it is just showing as a secondary display on my computer but I am not able to tap, click or do anything on it.

Any help is appreciated.

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