New driver posted for Mac, version 6.3.25 now supporting OSX High Sierra. Windows driver is still 6.3.24. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Cintiq 27QHD Touch. FAN NOISE !!!

Cintiq and Cintiq Pro
ARTEHAGA
Posts: 6
Joined: Tue 15. Aug 2017, 23:06

Cintiq 27QHD Touch. FAN NOISE !!!

Postby ARTEHAGA » Thu 17. Aug 2017, 00:26

Hello everyone. 3 Days ago my Wacom Cintiq 27QHD TOuch started making a very annoying noise coming from inside the monitor in the upper right side just behind the screen .. It starts making the noise when the monitor gets warm..
Have anyone experienced anything like that with this tablet?? I have this monitor for 1 month and a half so i can not return it and have a refound. THe touch stops working forever when the noise is there...
My tablet was build in January 2016 says in the box. Is it normal that the touch is so so buggy?
I have a high end computer.
Can some how be a problem coming from the ac power supply adapter?? like if it's not giving enough energy or something to could down enough the monitor and some emergency fan starts working or something..
Can anyone help me please?? I really cant send the monitor back and stop my work..
Wacom told me to send the monitor to germany to get fixed and in the meantime I just wait.. What kind of service is this ???
I want to try all what is possible before losing money every hour as i wait for the monitor to comeback fixed.
Thank you for your time. I am desperate ..

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