Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

wacom desktop center

Cintiq and Cintiq Pro
kidkameleon
Posts: 7
Joined: Wed 28. Dec 2016, 21:26

wacom desktop center

Postby kidkameleon » Wed 28. Dec 2016, 21:35

How can I prevent the wacom desktop center from opening a window and flashing in my taskbar every time I startup.
Once the custom hotkeys are configured, I don't need it at all and it's actually very annoying.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: wacom desktop center

Postby wacom1 » Thu 29. Dec 2016, 11:35

When you have the Wacom Desktop Center open, go to the File menu in the top left and disable 'start automatically'. Then it should not be started automatically anymore (if it still comes up, use the 6.3.15 driver, some drivers had the option, but it had no effect.)

kidkameleon
Posts: 7
Joined: Wed 28. Dec 2016, 21:26

Re: wacom desktop center

Postby kidkameleon » Mon 2. Jan 2017, 01:27

wacom1 wrote:When you have the Wacom Desktop Center open, go to the File menu in the top left and disable 'start automatically'. Then it should not be started automatically anymore (if it still comes up, use the 6.3.15 driver, some drivers had the option, but it had no effect.)


Thanks

franque
Posts: 2
Joined: Mon 15. May 2017, 16:57

Re: wacom desktop center

Postby franque » Tue 24. Oct 2017, 19:35

I use the latest driver and I disabled 'start automatically' also it is not listed in the login items.
Still pops up with every startup, on Sierra and High Sierra and it is still a bit annoying...

babygiant
Posts: 3
Joined: Sat 6. Jan 2018, 15:27

Re: wacom desktop center

Postby babygiant » Sat 6. Jan 2018, 15:33

Wacom, I'm sure you are dedicated to helping your customers be creative vs. dealing with technical issues and administrative tasks, correct? Isn't that the main commitment of Wacom? To help us express ourselves and free us from creative blocks?

How come this issue is unresolved then, as it seems to affect many people? I've had my tablet for months and was advised to return it to Wacom by a tech representative after doing multiple tests- and in the middle of the RMA a USA tech person intervened and admitted that it was the driver. That was MONTHS AGO.

When is the fix due? Mine launches despite "Start Automatically" being checked off- and in my case it launches the Wizard as well.

babygiant
Posts: 3
Joined: Sat 6. Jan 2018, 15:27

Re: wacom desktop center

Postby babygiant » Sat 6. Jan 2018, 15:37

WACOM- same issue, and in my case a technician asked me to send my tablet in to get a replacement! :) :) Obviously it's a software issue and shortly after a USA technician intervened and said the new software update would fix it.

Not so. For MONTHS NOW, Wacom Desktop AND the set-up Wizard both auto-launch no matter what I do.

Wacom, I know you're committed to the creativity of your customers- and to free us from creative obstacles. Well, this is a pretty annoying one- what's the update?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: wacom desktop center

Postby wacom1 » Sun 7. Jan 2018, 15:55

The problem is, that we cannot fix issues, that don't happen on our machines ... In such a situation Wacom support should get more information about your configuration. Perhaps it depends things like language or other installed software, that we don't have on our testmachines.

Regarding the Wacom Desktop Center autostarting even though 'autostart' is disabled, I suggest to Go To -> applications -> Wacom and rename the 'Wacom Desktop Center' app to something else, for example to 'WacomDesktopCenter'. Then you can still start it manually, but it cannot start automatically.

jbot75
Posts: 1
Joined: Mon 22. Jan 2018, 01:21

Re: wacom desktop center

Postby jbot75 » Mon 22. Jan 2018, 01:25

Same issue as the other posters, it has been happening on mac sierra and high sierra, on my MacBook Pro (13-inch, 2017). Just renamed (to a more apt) "AnnoyingWacom Desktop Center.app".

marduk
Posts: 2
Joined: Sun 11. Feb 2018, 00:15

Re: wacom desktop center

Postby marduk » Sun 11. Feb 2018, 00:19

You can uninstall the pointless "desktop centre" app - just delete it. It does little else but open the wacom interface from System Preferences...

hendryjullius
Posts: 2
Joined: Mon 30. Jul 2018, 05:31

Re: wacom desktop center

Postby hendryjullius » Tue 31. Jul 2018, 06:30

Wacom tablets are notable for their use of a patented cordless, battery-free, and pressure-sensitive stylus or digital pen. In addition to manufacturing and selling tablets, Wacom also provides graphical input technology for some tablet computers, which it calls Penabled Technology. mybridalengagement.com/


Return to “Pen Displays”