New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

REFURBISHED Cintiq 27QHD Touch

Cintiq and Cintiq Pro
ARTEHAGA
Posts: 6
Joined: Tue 15. Aug 2017, 23:06

REFURBISHED Cintiq 27QHD Touch

Postby ARTEHAGA » Tue 29. Aug 2017, 19:51

I bought for 2.000 pounds UK the Cintiq 27QHD Touch and in the box it says it was builded in January 2016, but it came faulty and it makes a fan noise coming from the top right side.
The only rational solution Wacom Europe can give me after so many emails is to give me a Refurbished Cintiq 27QHD Touch builded in December 2014..

Does anyone know if the two Cintiqs are exactly the same build?? I probably take the refurbished if I dont notice any mayor fault but I just want to make sure at least they are exactly the same components and chips and everything identical inside of the monitor ( I am scared the one builded in 2016 have some hardware fix that the 2014 doesnt or something like this).

THank you very much in advance,

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