Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom Cintiq Pro 16 - colors are off

Cintiq and Cintiq Pro
Sabiii
Posts: 1
Joined: Thu 31. Aug 2017, 18:50

Wacom Cintiq Pro 16 - colors are off

Postby Sabiii » Thu 31. Aug 2017, 18:53

Hello,

I got a Cintiq Pro 16 and most colors especially blue shades are off. I spent hours trying to fix that in display settings but it's still not close enough to my MacBook screen. Other generations of cintiqs works perfectly on my mac. Please how can I solve this issue?

Comparison of MacBook and cintiq pro 16 screens: https://www.dropbox.com/s/qn3nvs5inhb6s ... o.jpg?dl=0

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom Cintiq Pro 16 - colors are off

Postby wacom4 » Mon 4. Sep 2017, 13:59

Does the Cintiq Pro show the same behavior on other computers as well?
Did you run all Firmware updates?
Did you reset the screen to factory defaults already?

yanhanlee
Posts: 10
Joined: Thu 27. Apr 2017, 20:40

Re: Wacom Cintiq Pro 16 - colors are off

Postby yanhanlee » Mon 9. Oct 2017, 19:43



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