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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 13 Ventura support: Is there a driver for macOS 13, Ventura?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series

Low battery window ?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Exoskeleton1994
Posts: 16
Joined: Fri 29. Nov 2019, 09:49

Low battery window ?

Postby Exoskeleton1994 » Fri 18. Nov 2022, 11:13

Hello

After the latest driver update for my Intuos Pro L on a Mac running Monterey 12.6.1, I noticed that the "low battery" pop up doesn't show up anymore. Only the little red LED flashes. Is there a way to re activate it because it helps a lot when it's time to plug the Intuos instead of witnessing it suddenly shutting down.

Thanks

wacom5
Posts: 1627
Joined: Tue 8. Aug 2017, 14:35

Re: Low battery window ?

Postby wacom5 » Mon 21. Nov 2022, 11:06

Should be active natively.
Have you tried clean reinstalling the driver?
https://support.wacom.com/hc/en-us/articles/1500006264541-How-do-I-uninstall-manually-and-re-install-the-Wacom-driver-on-macOS-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer-
If the issue persists, please contact our support team as we need to look deeper into it.
Need immediate help? Contact our Support: https://support.wacom.com


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