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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
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New Operating System releases:
macOS 13 Ventura support: Is there a driver for macOS 13, Ventura?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup:
Setting up the Wacom driver with macOS
and
Troubleshooting the Wacom driver on Mac Video Series

Problem with my Wacom tablet.

Intuos, Intuos Pro, Bamboo, Graphire, etc.
VidGuy20
Posts: 1
Joined: Wed 30. Nov 2022, 14:46

Problem with my Wacom tablet.

Postby VidGuy20 » Wed 30. Nov 2022, 14:49

I was recently using my Wacom tablet. It's a Intuos CTL-480.

The problem is the cursor keeps clicking and bugging. My driver version is 6.3.41-1. It says the driver is already updated. I've been using it for awhile now.

I've tried fixing the problem by downloading a more recent version of the driver (version 6.4.0-11), the more recent one. It didn't help. It said the driver does not offer support to the current tablet I'm using.

I also tried desinstalling the more recent version (version 6.4.0-11) and reinstalling the older version (6.3.41-1). It didn't work, the cursor keeps bugging and clicking.

Can someone help me fix this?

wacom5
Posts: 1626
Joined: Tue 8. Aug 2017, 14:35

Re: Problem with my Wacom tablet.

Postby wacom5 » Thu 1. Dec 2022, 09:57

Hi,
Most likely there is an issue with the pen so this cannot be solved with a driver.
I would recommend that you stick to driver 6.3.46-2 which is the most recent one that supports the CTL-480

As for the pen issue, please see here:
https://support.wacom.com/hc/en-us/articles/8342308503063
You might need a replacement pen but since this is a older model, we no longer have stock. You can still look for a LP-180 or LP-180E on the internet.
Need immediate help? Contact our Support: https://support.wacom.com


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