Hi,
I have a Intuos Pro M connected to a iMac OS High Sierra 10.13.1 and it's driving me insane the way it behaves. Sometimes it doesn't connect to the pen, or it does but only in a straight line. Sometimes all it's fine but doesn't recognize the two fingers command. Sometimes the pen click doesn't work but the finger click does. Sometimes I feel like throwing everything through out the window!
How do I fix this?
Thanks
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Touch not working correctly after Driver 6.3.33-5 update for Mac:
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Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Intuos Pro with a completely random behavior
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inesdocarmo
- Posts: 4
- Joined: Fri 24. Nov 2017, 13:33
Re: Intuos Pro with a completely random behavior
When that happens unplug and replug the cable, reset or restore driver settings (through Wacom Desktop Center). Next look for a pattern, when it happens: using specific software ? Using Chrome but not last update ? other electrical device nearby active ? Tablet touch On or Off ? Of course use the latest driver and check in driver diagnostics, if that is a problem on hardware level (dead strips on the tablet sensor, pentip not ok, faulty cable).
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inesdocarmo
- Posts: 4
- Joined: Fri 24. Nov 2017, 13:33
Re: Intuos Pro with a completely random behavior
Hi,
Since my last post I've been solving this issue by disconnecting and reconnecting the usb plug... so sad.
And I think this is really odd as I also have another iMac with a Wacom Tablet (not Pro, I think its Art) and works perfectly.
Here, I have the latest drive, OS 10.13.6, and sometimes I just quit and connect an ordinary mouse as I get crazy with this random behavior.
It's so annoying...
Since my last post I've been solving this issue by disconnecting and reconnecting the usb plug... so sad.
And I think this is really odd as I also have another iMac with a Wacom Tablet (not Pro, I think its Art) and works perfectly.
Here, I have the latest drive, OS 10.13.6, and sometimes I just quit and connect an ordinary mouse as I get crazy with this random behavior.
It's so annoying...
Re: Intuos Pro with a completely random behavior
If you haven't already, try a different cable and a different USB port. Make sure you are connecting directly and not using any hubs.
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inesdocarmo
- Posts: 4
- Joined: Fri 24. Nov 2017, 13:33
Re: Intuos Pro with a completely random behavior
I have. No hubs, no nothing, problem still there.