Hi,
I have a Intuos Pro M connected to a iMac OS High Sierra 10.13.1 and it's driving me insane the way it behaves. Sometimes it doesn't connect to the pen, or it does but only in a straight line. Sometimes all it's fine but doesn't recognize the two fingers command. Sometimes the pen click doesn't work but the finger click does. Sometimes I feel like throwing everything through out the window!
How do I fix this?
Thanks
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Upgrading to Mac OS 10.14 Mojave? The new Wacom driver 6.3.31 is compatible. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page, here: https://www.wacom.com/en-us/support?gui ... d0e39c4946
Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.31 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1
Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c
Intuos Pro with a completely random behavior
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inesdocarmo
- Posts: 2
- Joined: Fri 24. Nov 2017, 13:33
Re: Intuos Pro with a completely random behavior
When that happens unplug and replug the cable, reset or restore driver settings (through Wacom Desktop Center). Next look for a pattern, when it happens: using specific software ? Using Chrome but not last update ? other electrical device nearby active ? Tablet touch On or Off ? Of course use the latest driver and check in driver diagnostics, if that is a problem on hardware level (dead strips on the tablet sensor, pentip not ok, faulty cable).
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inesdocarmo
- Posts: 2
- Joined: Fri 24. Nov 2017, 13:33
Re: Intuos Pro with a completely random behavior
Hi,
Since my last post I've been solving this issue by disconnecting and reconnecting the usb plug... so sad.
And I think this is really odd as I also have another iMac with a Wacom Tablet (not Pro, I think its Art) and works perfectly.
Here, I have the latest drive, OS 10.13.6, and sometimes I just quit and connect an ordinary mouse as I get crazy with this random behavior.
It's so annoying...
Since my last post I've been solving this issue by disconnecting and reconnecting the usb plug... so sad.
And I think this is really odd as I also have another iMac with a Wacom Tablet (not Pro, I think its Art) and works perfectly.
Here, I have the latest drive, OS 10.13.6, and sometimes I just quit and connect an ordinary mouse as I get crazy with this random behavior.
It's so annoying...
Re: Intuos Pro with a completely random behavior
If you haven't already, try a different cable and a different USB port. Make sure you are connecting directly and not using any hubs.