Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom CTH-661 Mac OS 10.15 Catalina

Intuos, Intuos Pro, Bamboo, Graphire, etc.
jennap
Posts: 1
Joined: Mon 2. Dec 2019, 14:10

Wacom CTH-661 Mac OS 10.15 Catalina

Postby jennap » Mon 2. Dec 2019, 16:16

Hi!

After the update to Mac OS 10.15 my Wacom pen tablet isn't working properly anymore. I have model CTH-661, and tried to install the latest and older driver to make it work again but nothing works so far.
In my preferences I see 'Wacom' in the lower part, when I select this it says it can't sync because there is a problem with the driver. The light on the tablet is burning white, but as soon as the pen touches it, it turns orange.
The settings in Security and Privacy are as mentioned on the Wacom website. The tablet is authorized to control the computer.

I hope someone can tell me which driver I have to install and how to solve the problem that my computer doesn't recognize the pen tablet.

Thanks in advance!

Greets, Jenna

wacom5
Posts: 800
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom CTH-661 Mac OS 10.15 Catalina

Postby wacom5 » Tue 3. Dec 2019, 08:46

Hi,
The model CTH-661 is unfortunately not supported in Mac OS Catalina. It has not been supported since 10.13.

I would recommend you to consider upgrading your device and future proofing yourself. Please contact the support team if you need further advise - https://support.wacom.com


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