New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Tablet wont respond

Intuos, Intuos Pro, Bamboo, Graphire, etc.
LittleK
Posts: 1
Joined: Sun 1. Oct 2017, 02:35

Tablet wont respond

Postby LittleK » Sun 1. Oct 2017, 02:43

This is frustrating me to tears...

M tablet was working just phone this whole day until. the night came and all of sudden I just isn't responding with my computer like the way it is anymore. My pen pressure is DEAD.

I tried restarting my pc..

I tried installing and re installing...

I tried updating the drivers..

I tried to stop an restart-it in my services..

I tried unplugging and plugging in again...


Nothing is working and it's killing me. Please, if anyone has any idea what to do please please respond. This is giving me mega anxiety..

wacom1
Posts: 503
Joined: Tue 29. Nov 2016, 09:46

Re: Tablet wont respond

Postby wacom1 » Mon 2. Oct 2017, 07:13

Which tablet model is it ? Which operating system ? The pen can move screen pointer, only pressure is not working ?
In this case go to Wacom Desktop Center -> Backup settings -> Reset settings. That will set the driver to defaults and restart it.
Test pen tip and eraser (if present).

If there is no reaction to pen at all: does WacomDesktopCenter detect the tablet ? If yes, but no other reaction, it can be a pen problem. If not, problem could be cable or tablet fault.


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