Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Tablet wont respond

Intuos, Intuos Pro, Bamboo, Graphire, etc.
LittleK
Posts: 1
Joined: Sun 1. Oct 2017, 02:35

Tablet wont respond

Postby LittleK » Sun 1. Oct 2017, 02:43

This is frustrating me to tears...

M tablet was working just phone this whole day until. the night came and all of sudden I just isn't responding with my computer like the way it is anymore. My pen pressure is DEAD.

I tried restarting my pc..

I tried installing and re installing...

I tried updating the drivers..

I tried to stop an restart-it in my services..

I tried unplugging and plugging in again...


Nothing is working and it's killing me. Please, if anyone has any idea what to do please please respond. This is giving me mega anxiety..

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Tablet wont respond

Postby wacom1 » Mon 2. Oct 2017, 07:13

Which tablet model is it ? Which operating system ? The pen can move screen pointer, only pressure is not working ?
In this case go to Wacom Desktop Center -> Backup settings -> Reset settings. That will set the driver to defaults and restart it.
Test pen tip and eraser (if present).

If there is no reaction to pen at all: does WacomDesktopCenter detect the tablet ? If yes, but no other reaction, it can be a pen problem. If not, problem could be cable or tablet fault.


Return to “Pen Tablets”