Hurricane Florence Alert:
A rather large hurricane is set to hit the East Coast of the United States at the end of this week. Because of its size and threat to life & property there have already been significant evacuations in the areas expected to be hit worst. Hopefully things do not turn out as bad, but we will probably see shipping delays to and from that area (our North America distribution center is in Memphis, TN, close to the area).
If you are in the US region and you order something during this period, please see check https://www.ups.com/us/en/service-alerts.page?id=alert1 for possible alerts.

Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
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Tablet wont respond

Intuos, Intuos Pro, Bamboo, Graphire, etc.
LittleK
Posts: 1
Joined: Sun 1. Oct 2017, 02:35

Tablet wont respond

Postby LittleK » Sun 1. Oct 2017, 02:43

This is frustrating me to tears...

M tablet was working just phone this whole day until. the night came and all of sudden I just isn't responding with my computer like the way it is anymore. My pen pressure is DEAD.

I tried restarting my pc..

I tried installing and re installing...

I tried updating the drivers..

I tried to stop an restart-it in my services..

I tried unplugging and plugging in again...


Nothing is working and it's killing me. Please, if anyone has any idea what to do please please respond. This is giving me mega anxiety..

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Tablet wont respond

Postby wacom1 » Mon 2. Oct 2017, 07:13

Which tablet model is it ? Which operating system ? The pen can move screen pointer, only pressure is not working ?
In this case go to Wacom Desktop Center -> Backup settings -> Reset settings. That will set the driver to defaults and restart it.
Test pen tip and eraser (if present).

If there is no reaction to pen at all: does WacomDesktopCenter detect the tablet ? If yes, but no other reaction, it can be a pen problem. If not, problem could be cable or tablet fault.


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