Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom drivers interfere with launching other programs.

Intuos, Intuos Pro, Bamboo, Graphire, etc.
NikitaS
Posts: 8
Joined: Fri 27. Jan 2017, 13:02

Wacom drivers interfere with launching other programs.

Postby NikitaS » Sun 1. Oct 2017, 10:16

Wacom drivers interfere with launching other programs.

I faced the problem when many programs failed to launch on my computer.
When I double click to launch nothing happens with the following programs: OneDrive, VLC Media Player, Telegram, XnViewMP and others.

My system: Windows 10 (64) with all most recent updates
Tablet: Intuos Pro M (PTH-651)
Tablet driver: 6.3.24-5

However, all with parameters are irrelevant because I use to have the very same problem with my previous computer and Cintiq 22.

In the System Log windows I found that the interfering module is: Wacom_Tablet.dll
https://i.imgur.com/KFnJiaq.jpg

What did I do:
1. Updated tablet drivers (programs did not work)
2. Reinstalled the drivers (didn’t help either)
3. Formatted hard drives and installed new OS (didn’t work)
4. Deleted all Wacom drivers (programs started working again!)
5. Installed Wacom drivers back (programs stopped working)

Unfortunately, deleting Wacom drivers is not an option for me, because I am an illustrator.

Thanks for any help guys.



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