Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Intuos Photo

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Wed 4. Oct 2017, 22:07

Intuos Photo

Postby nutineil » Wed 4. Oct 2017, 22:12

I bought the Intuos Photo Small today from an Argos store in the UK. When I opened the box (which I realised had been opened previously and sealed in the store) I found a white tablet, rather than a black one. Am I right in thinking this would therefore be the cheaper Draw tablet, without the Touch facility?
Last edited by nutineil on Thu 5. Oct 2017, 07:57, edited 1 time in total.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Photo

Postby wacom1 » Thu 5. Oct 2017, 07:56

Check the product code under the back cover. Should be CTH-490... If it is CTL... it has no touch. If it is the CTL-490, it as an Intuos Draw with different bundle software.

Posts: 2
Joined: Wed 4. Oct 2017, 22:07

Re: Intuos Photo

Postby nutineil » Thu 5. Oct 2017, 08:00

Thank you, it is CTL-490.

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