New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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I dropped my Wacom Bamboo CTH-470 and I don't know what to do

Intuos, Intuos Pro, Bamboo, Graphire, etc.
grovee
Posts: 2
Joined: Wed 20. Sep 2017, 16:02

I dropped my Wacom Bamboo CTH-470 and I don't know what to do

Postby grovee » Mon 16. Oct 2017, 18:04

I've had the same Bamboo CTH-470 (2nd gen I think) tablet since 2012. It's occasionally hit the floor over the past six years with no issue. However, two days ago it fell on the ground and now it barely responds to my pen when connected to either PC or Mac computers whence it did before.

I've replaced the drivers on the computer and restarted it and plugged and unplugged everything with no results. The pen nibs are fine too. (edit:and it responds to my finger just fine too)

So is there an internal problem with the tablet? And how do I go about resolving it?

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