Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacom Desktop Center "This app cant run on your PC"

Intuos, Intuos Pro, Bamboo, Graphire, etc.
amorefaiti
Posts: 2
Joined: Sun 5. Nov 2017, 07:11

Wacom Desktop Center "This app cant run on your PC"

Postby amorefaiti » Sun 5. Nov 2017, 07:19

I recently got the Intuous Pro (upgraded from an Intuos 4) and it's been working like a dream for me. I very much enjoy it but 4-5 hours later, I start using it after letting my laptop rest and the tablet got a bit jittery. I didn't question it-- but when I opened up the Wacom Desktop Center, that message popped up...

"This app can't run on your PC. To find a version for your PC, please contact the publisher" or something along those lines. The center was working fine when I installed it and then it just went wonky... The tablet is working fine (with a few jitters here and there but I didn't mind it), tablet properties open up, but just that Desktop Center... is bugging me. I didn't expect this to happen after dropping 300+ dollars.

Does this have to do anything with the recent Windows 10 Fall Creators update? Thanks.

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