Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom Desktop Center "This app cant run on your PC"

Intuos, Intuos Pro, Bamboo, Graphire, etc.
amorefaiti
Posts: 2
Joined: Sun 5. Nov 2017, 07:11

Wacom Desktop Center "This app cant run on your PC"

Postby amorefaiti » Sun 5. Nov 2017, 07:19

I recently got the Intuous Pro (upgraded from an Intuos 4) and it's been working like a dream for me. I very much enjoy it but 4-5 hours later, I start using it after letting my laptop rest and the tablet got a bit jittery. I didn't question it-- but when I opened up the Wacom Desktop Center, that message popped up...

"This app can't run on your PC. To find a version for your PC, please contact the publisher" or something along those lines. The center was working fine when I installed it and then it just went wonky... The tablet is working fine (with a few jitters here and there but I didn't mind it), tablet properties open up, but just that Desktop Center... is bugging me. I didn't expect this to happen after dropping 300+ dollars.

Does this have to do anything with the recent Windows 10 Fall Creators update? Thanks.

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