Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
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Wacom Intuos Pro - Sliders still sticky in Photoshop

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 8
Joined: Wed 14. Dec 2016, 18:36

Wacom Intuos Pro - Sliders still sticky in Photoshop

Postby daciang » Sun 5. Nov 2017, 14:59

Under OSX High Sierra, latest photoshop and latest Wacom drivers.
I have another two recent, unanswered questions on this forum.

Wacom fails to fix the same issues that have been plaguing its products for years. Plus they have new surprises with every new Photoshop or OS version.
I guess with the new ipads with pencils we won't have problems for too much longer...

Posts: 4
Joined: Fri 27. Oct 2017, 14:55

Re: Wacom Intuos Pro - Sliders still sticky in Photoshop

Postby barrycraig » Tue 7. Nov 2017, 10:42

Wacom dont care. Their drivers are a joke. The sooner an alternative comes along the better.

Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom Intuos Pro - Sliders still sticky in Photoshop

Postby wacom1 » Tue 7. Nov 2017, 12:28

The tablet driver gets data from tablet hardware and makes that available to all applications in a consistent manner. It is the task of the applications to use this information correctly and in the same way in all versions of the program. The driver should not have to adapt to updated application software. - We are aware of a problem with sliders in Adobe Premiere - that is a bug in Premiere and needs to be fixed by Adobe. (The tablet driver just moves the screen pointer and doesn't know the current object under the pointer and how that object reacts is the job of the application, not the tablet driver.)

Posts: 8
Joined: Wed 14. Dec 2016, 18:36

Re: Wacom Intuos Pro - Sliders still sticky in Photoshop

Postby daciang » Thu 21. Dec 2017, 10:25

Thanks for the answer, Wacom1.
It's clearer to me that Wacom is in a difficult position and maybe not at fault. But I think that a better communication between companies is necessary. Because most pros use Wacom products, along with Adobe and Apple products. It's frustrating to expecience the same bugs for years.

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