Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Blue Tooth problems

Intuos, Intuos Pro, Bamboo, Graphire, etc.
GushingDizzy
Posts: 2
Joined: Mon 6. Nov 2017, 00:09

Blue Tooth problems

Postby GushingDizzy » Mon 6. Nov 2017, 00:14

I just got a new Intuos Pro the other day, and the Blue Tooth is extremely unreliable. I'll have it working fine, then I'll go away for five minutes and it will have stopped working and I'll need to plug it back in again. Sometimes it disconnects while I'm using it, and others it won't connect at all, even though in my Blue Tooth settings it says it's "paired" It's just a mess. Any suggestions?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Blue Tooth problems

Postby wacom1 » Mon 6. Nov 2017, 08:38

Make sure the tablet BT firmware is updated. Next check the BT settings of your computer. Depending on the configuration, BT may go to power saving mode for example. On some computers Bluetooth signals interfere with Wifi, in other cases BT and Wifi use the same antenna and both need to be enabled. If you are using an Android system, activate 'location based services' - some Android systems have unstable Bluetooth operation, if location based services is Off.


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