Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom driver doesn't recognise PS under macOS High Sierra

Intuos, Intuos Pro, Bamboo, Graphire, etc.
henrikmjoberg
Posts: 11
Joined: Sun 18. Dec 2016, 20:52

Wacom driver doesn't recognise PS under macOS High Sierra

Postby henrikmjoberg » Sat 11. Nov 2017, 18:01

Hi,

the Wacom driver doesn't recognise specific functions for tablet hotkeys, touch ring or grip pen settings specified for Adobe Ps. This works as expected for other application specific settings per application including other Adobe software. I need to modify the standard setting of touch ring keystrokes or for example grip pen settings to get brush size adjustment and the pen pressure i want running Ps.

macOS 10.13.1
Wacom Intous Pro PTH-651, driver 6.3.25-2 using cable connection
Adobe Photoshop CC 2018

Image

A guess could be that the driver doesn't recognise the Ps application correctly and therefor gives me the standard settings. I have of course cleared previous Wacom driver installed including user settings.

// Henrik

henrikmjoberg
Posts: 11
Joined: Sun 18. Dec 2016, 20:52

Re: Wacom driver doesn't recognise PS under macOS High Sierra

Postby henrikmjoberg » Sat 11. Nov 2017, 23:49

Okay, so I got all hotkeys, pen pressure etc. working again with program specific settings thanks to rolling back Wacom driver to 6.3.23-4.

Photoshop Family thread;
https://feedback.photoshop.com/photoshop_family/topics/wacom-driver-doesnt-recognise-ps-cc-2018-under-macos-high-sierra?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_19090372.

I guess we've had our fair share of habit in rolling back Wacom drivers. And for the record 6.3.23-4 works well running macOS 10.13.1 including Adobe CC package even though Wacom says not.

Good luck folks!


Return to “Pen Tablets”