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DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

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Intuos Pro M stops working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pro M stops working

Postby wacom1 » Tue 31. Jan 2017, 08:10

When see such a problem, unplug and replug the tablet, then reset the driver or restore previously saved settings (Wacom Desktop Center -> Backup Settings -> Restore). Make sure to use the latest driver (6.3.20-8 at the moment).

SkidsUK
Posts: 7
Joined: Thu 5. Jan 2017, 19:28

Re: Intuos Pro M stops working

Postby SkidsUK » Wed 1. Feb 2017, 00:47

wacom1 wrote:When see such a problem, unplug and replug the tablet, then reset the driver or restore previously saved settings (Wacom Desktop Center -> Backup Settings -> Restore). Make sure to use the latest driver (6.3.20-8 at the moment).


Users shouldn't be expected to do this every time!! Sort the drivers out!

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pro M stops working

Postby wacom1 » Wed 1. Feb 2017, 07:43

We do not see this problem often, but if it happens occasionally for some unknown reason, try the recommended steps.

Hylorean2
Posts: 3
Joined: Thu 8. Mar 2018, 16:00

Re: Intuos Pro M stops working

Postby Hylorean2 » Sat 10. Mar 2018, 11:50

just unplug and replug the tablet, then reset the driver or restore previously saved settings. it helped me!


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