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Re: Intuos Pro M stops working

Posted: Tue 31. Jan 2017, 08:10
by wacom1
When see such a problem, unplug and replug the tablet, then reset the driver or restore previously saved settings (Wacom Desktop Center -> Backup Settings -> Restore). Make sure to use the latest driver (6.3.20-8 at the moment).

Re: Intuos Pro M stops working

Posted: Wed 1. Feb 2017, 00:47
by SkidsUK
wacom1 wrote:When see such a problem, unplug and replug the tablet, then reset the driver or restore previously saved settings (Wacom Desktop Center -> Backup Settings -> Restore). Make sure to use the latest driver (6.3.20-8 at the moment).


Users shouldn't be expected to do this every time!! Sort the drivers out!

Re: Intuos Pro M stops working

Posted: Wed 1. Feb 2017, 07:43
by wacom1
We do not see this problem often, but if it happens occasionally for some unknown reason, try the recommended steps.

Re: Intuos Pro M stops working

Posted: Sat 10. Mar 2018, 11:50
by Hylorean2
just unplug and replug the tablet, then reset the driver or restore previously saved settings. it helped me!

Re: Intuos Pro M stops working

Posted: Tue 18. Jun 2019, 10:43
by Grusart
I'm on MacOS Mojave 10.14.3 and this just happened to my Large Intuos4 tablet running Driver Version 6.3.32-4.
Was working in clip studio paint when MacOs pinged me with an update notification in the corner, which killed mouse movement. Was pressing pen down at that moment.

Un- and re-plug did not work. Removing settings in Wacom Tablet Utility got the mouse moving again.