Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here: https://www.wacom.com/en-us/support?gui ... d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom Mac Driver 6.3.25-2 Not Compatible with Dreamweaver CC

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 9
Joined: Sun 5. Nov 2017, 08:09

Wacom Mac Driver 6.3.25-2 Not Compatible with Dreamweaver CC

Postby Choreo » Tue 21. Nov 2017, 07:47

I am on a MacPro 2012 Running El Capitan 10.11.6
I get the same behavior in BOTH Dreamweaver CC 2015 and 2018.

I just purchased and installed a new Intros Pro 2017 Large about 10 days ago. I immediately noticed the problem in renaming files/folders on the desktop by clicking with the pen (or even the mouse using my Intuos4), but this is a "known" issue as reported by Wacom:
You may be unable to rename desktop objects by clicking them with your pen.
What you can do about it while we fix it: You can either use your keyboard or touch to rename selected desktop objects.

The workaround for me was as Wacom suggested - using the Touch feature acts as it should in the Finder.

The new problem I have discovered today is an incompatibility in the latest versions of Dreamweaver CC and it is a BIG problem for anyone that builds websites. I spent 10 hours today trying to track down what was causing the problems I was having in DW and even uninstalled all my DW Extensions and apps and reinstalled - then it dawned on me that it might be the Wacom Driver I installed a few days ago, and sure enough that was the culprit!

Here are the problems I have discovered in Dreamweaver (so far):

(1) Clicking installed Extension Icons in the Insert Panel does nothing - that should open the Extension's interface.
(2) Clicking on any image in an HTML Document in Design View selects the image container, but there is no way to select the image!

Using the "Touch" feature on the new Intros Pro DOES work (that is how I finally tracked down the problem source) but the Pen and Mouse are useless.

I am not sure the proper place to post this report to Wacom, but hopefully someone will pass it on as this REALLY needs to be fixed or the tablet goes back.


Posts: 9
Joined: Sun 5. Nov 2017, 08:09

Re: Wacom Mac Driver 6.3.25-2 Not Compatible with Dreamweaver CC

Postby Choreo » Fri 22. Dec 2017, 00:16

Installed 6.3.27-2

All the Finder and Dreamweaver issues remain.

Posts: 9
Joined: Sun 5. Nov 2017, 08:09

Re: Wacom Mac Driver 6.3.25-2 Not Compatible with Dreamweaver CC

Postby Choreo » Sun 4. Mar 2018, 10:45

Installed 6.3.28-3

All the Finder and Dreamweaver issues remain.

I guess they are just not concerned about compatibility with Adobe CC Applications other than Photoshop? And not being able to click and rename a folder in the Finder (while in Icon view) is a daily pain (works fine in List View, but who uses List View in their Desktop?).

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