New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Undo button doesn't work

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Dreamsage
Posts: 3
Joined: Wed 22. Nov 2017, 20:26

Undo button doesn't work

Postby Dreamsage » Wed 22. Nov 2017, 20:50

I just bought an Intuos Art - and it's amazing! But the Undo button doesn't work.
Everything else works perfectly, ctrl+z works too. I tried to re-assign the function as "undο" or "ctrl-z" from the wacom desktop center, but it didn't change anything (the default function is "ctrl") How may I make it work?

wacom1
Posts: 621
Joined: Tue 29. Nov 2016, 09:46

Re: Undo button doesn't work

Postby wacom1 » Thu 23. Nov 2017, 07:53

For most programs Ctrl+Z is used as Undo command. That might not be correct for all apps, and some programs do not support Undo. So if that is button not working, first check that Ctrl+Z from the keyboard has the desired effect. Check in the driver that the button is working, re-assign keystroke -> Ctrl Z. - If still not ok, we can report a bug to the driver team, but need to know your operating system, language, driver version and application.

Dreamsage
Posts: 3
Joined: Wed 22. Nov 2017, 20:26

Re: Undo button doesn't work

Postby Dreamsage » Thu 23. Nov 2017, 11:43

Thank you for your reply.
The keyboard's ctrl+z works. In Wacom tablet properties I tried both undo and reassign keystroke ({Ctrl}z is the code that appears at the "define keystroke" window). The problem seems to only appear in Photoshop, which is is what I mostly use. In Corel the button works perfectly (although the assigned button there is bottom left instead of top right). If there was a way to get Photoshop's undo to be in the same position it would also be good.
My operating system is Windows 10 Home, and I use English as main language. I am currently looking for my driver version and will post shortly - the problem seems to be attached to Photoshop though.

Edit: Intel(R) HD graphics 5500 version 20.19.15.4531


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