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Grip Pen stops working after clicking button

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Nightjar
Posts: 3
Joined: Tue 3. Jan 2017, 23:41

Grip Pen stops working after clicking button

Postby Nightjar » Tue 3. Jan 2017, 23:45

Hi there,

I just installed the driver for my new Wacom Intuos Pro S on El Capitan. Most things seem to work fine, though there is a major problem:

When I click the upper button on my Grip Pen, the pen stops working unless I restart my machine. All the other functions keep working, but i cannot use my pen anymore.

Whats is wrong?

Thanks for the help!

Cheers

Nightjar
Posts: 3
Joined: Tue 3. Jan 2017, 23:41

Re: Grip Pen stops working after clicking button

Postby Nightjar » Wed 4. Jan 2017, 21:46

Update:

The problem seems to be the "Undo" shortcut (alt + cmnd + z) - when its triggere over the wacom or pen - the pen stops working.

Is there a solution @wacom?

Nightjar
Posts: 3
Joined: Tue 3. Jan 2017, 23:41

Re: Grip Pen stops working after clicking button

Postby Nightjar » Thu 5. Jan 2017, 10:30

Update 2:

It isn't just undo! Now I have the "ALT" Key on one button on the tablet...but at so point it just hangs itself up and the pen stops working!

@ WACOM: PLEASE HELP!

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Grip Pen stops working after clicking button

Postby wacom1 » Thu 5. Jan 2017, 12:02

If your tablet is the PTH-451 version, I suggest to use the 6.3.15 driver version at the moment.


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