New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Wacom Setup Wizard opens every time I turn on my tablet

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Rasket
Posts: 1
Joined: Thu 7. Dec 2017, 10:33

Wacom Setup Wizard opens every time I turn on my tablet

Postby Rasket » Thu 7. Dec 2017, 10:37

I have a brand new Intuos Pro M for my Mac Pro. Every time I turn on the tablet to use it, Wacom Desktop Center opens as well as the Wacom Setup Wizard. It's really frustrating. If I complete the setup, it wipes all my preferences to default. It also means it will get in the way of any program I am using.

I constantly switch between mouse and tablet through out my working day as a Designer, so my tablet is always going to sleep, meaning this windows open 20+ times a days and 20+ times a day I have to go close both of them and tab back to my program.

Can you please tell me how to turn off this program from running every time.

wacom1
Posts: 616
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom Setup Wizard opens every time I turn on my tablet

Postby wacom1 » Thu 7. Dec 2017, 10:49

You can turn off Autostart for WDC in the WDC file menu. And once you have gone through the Setup Wizard it will not open again - unless you overwrite the setting with older settings that don't have the recorrd that you have passed the Wizard. - If you did it once and work with the new settings, we cannot see the SetupWizard showing up again. If it still does, contact Wacom support. We will need to check a system overview, backup of the settings etc to be able to reproduce that.


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