Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
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Hold Right Click not working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Syntronis
Posts: 1
Joined: Sun 10. Dec 2017, 15:15

Hold Right Click not working

Postby Syntronis » Sun 10. Dec 2017, 15:28

Hello
I have an issue with the right click of the pen of my Intuos 4M. Since i installed it, it always work randomly... i always restart until all works, but now, i have a continuous problem... even if the right click works, i can not hold the right click, because it get interpreted as a hold left click. I just installed the latest updates of the driver, nothing fixed... please help.

And what is this white circle around my mouse when i try to right click with the pen? It's very annoying when i'm working with Photoshop.

My tablet is an Intuos 4M PTK-640
Windows 10 64 bits

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Hold Right Click not working

Postby wacom1 » Mon 11. Dec 2017, 07:07

When the tablet isn't working properly, unplug and replug the cable (if possible use USB2 port direct connection, not a hub), and use the option to 'restore settings': When evrything is setup and works correctly, go to Wacom Desktop Center -> backup settings and make a local backup of the settings. Once a problem starts doubleclick on that backup settings file to restore the settings. - For the rightclick circle: that is a Windows feature that gets enabled for pen and touch devices. You can turn off 'use Windows Ink' in the tablet driver, or go to Windows control panel for 'Pen and Touch' to configure 'press and hold to ...'.


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