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wacom intuos pro 2017 M

Intuos, Intuos Pro, Bamboo, Graphire, etc.
croleo
Posts: 1
Joined: Wed 13. Dec 2017, 15:09

wacom intuos pro 2017 M

Postby croleo » Wed 13. Dec 2017, 15:50

Hi everyone,

I received the last wacom intuos pro M the model PTH-660.
I plugged it in my laptop in USB port, it doesnt detect the tablet. But in the bluetooth my laptop detect it, but i prefer to use the USB port. i tried to plug it in different port, it doesnt detect it. I tried it on 3 differents computer, the same problem.

Do you know how i can fix it?

Thanks :)

wacom1
Posts: 890
Joined: Tue 29. Nov 2016, 09:46

Re: wacom intuos pro 2017 M

Postby wacom1 » Wed 13. Dec 2017, 19:14

If possible try to connect the tablet with another cable. Check for problems in devic manager. Open Wacom Desktop Center -> Backup Settings -> Reset settings. That should get the tablet detected. If not, contact Wacom customer support.


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