Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

wacom intuos pro 2017 M

Intuos, Intuos Pro, Bamboo, Graphire, etc.
croleo
Posts: 1
Joined: Wed 13. Dec 2017, 15:09

wacom intuos pro 2017 M

Postby croleo » Wed 13. Dec 2017, 15:50

Hi everyone,

I received the last wacom intuos pro M the model PTH-660.
I plugged it in my laptop in USB port, it doesnt detect the tablet. But in the bluetooth my laptop detect it, but i prefer to use the USB port. i tried to plug it in different port, it doesnt detect it. I tried it on 3 differents computer, the same problem.

Do you know how i can fix it?

Thanks :)

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: wacom intuos pro 2017 M

Postby wacom1 » Wed 13. Dec 2017, 19:14

If possible try to connect the tablet with another cable. Check for problems in devic manager. Open Wacom Desktop Center -> Backup Settings -> Reset settings. That should get the tablet detected. If not, contact Wacom customer support.


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