The errors only happened after about a month without use. I've even been able to use it for a short amount of time recently (5 minutes today) before getting the message again. There are some minute physical issues, but from being able to connect for a short while, I don't think that's the issue.
I've restarted the laptop, reset the ports, and uninstalled/reinstalled the usb drivers and it still either comes up with the error message or doesn't do anything. I can't find any forums about this issue that are answered.