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Intuos Pro: Blinking light, no cursor movement, driver "failed to install"; combatibility issue?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
mettacine
Posts: 1
Joined: Sat 30. Dec 2017, 23:14

Intuos Pro: Blinking light, no cursor movement, driver "failed to install"; combatibility issue?

Postby mettacine » Sat 30. Dec 2017, 23:29

I literally have 0 clue what to do.

I installed the driver 10 times, uninstalled it, restarted my computer, turned the tablet on and off, unplugged it, etc. etc.
This is not a problem with the cord or USB, the computer registers the tablet.

A quick summary of what has happened:
- The desktop center says there is no device, but says the driver is good.
- My computer says that the driver does not work, however.
- My computer makes the noise indicating that the tablet is connected, with both the wireless and cable.
- The light only blinks, and sometimes it's dark.
- The tablet isn't functioning, so I can't draw. (Ironic, because art is a way I take out anger)
- My old computer works with the tablet.

I can't currently contact Wacom due to the hotline being down.

wacom1
Posts: 882
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pro: Blinking light, no cursor movement, driver "failed to install"; combatibility issue?

Postby wacom1 » Sun 31. Dec 2017, 16:26

Which tablet model is it ? Wacom Intuos Pro Medium or Large ? Or the older Intuos Pro with the wireless kit ? If it is the older model, take out the battery and connect by wire. Blinking can indicate that the tablet tries wirelessly even though connected by cable.


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