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Bluetooth Problem - Blue LED not blinking after pressing the middle button

Intuos, Intuos Pro, Bamboo, Graphire, etc.
TimTamm
Posts: 1
Joined: Wed 10. Jan 2018, 10:18

Bluetooth Problem - Blue LED not blinking after pressing the middle button

Postby TimTamm » Wed 10. Jan 2018, 10:45

Heyhey,

I just recently bought a wacom Intuos Pro (Pth 660) and it worked great at the beginning.
After a week the bluetooth function suddenly stopped working. Normally, by pressing the round button the blue LED starts blinking rapidly. This unfortunately is not the case with my tablet. If I press the middle button the blue LED just flashes for a blink of an eye and then disappears.
Afterwards, the tablet can’t be found in the bluetooth section of my pc.
Any Ideas?
Kind regards ;)

wacom1
Posts: 888
Joined: Tue 29. Nov 2016, 09:46

Re: Bluetooth Problem - Blue LED not blinking after pressing the middle button

Postby wacom1 » Thu 11. Jan 2018, 08:16

I would attach the tablet by cable, check battery status and the tablet brightness setting in the tablet properties under options. Then disconnect the cable, switch tablet On and press the center button for 3 seconds. You can try to reset the tablet (loosing all data in tablet memory and BT settings) by using the reset hole besides the power on switch (insert end of paperclip or back of pen pro2 nib for 10 seconds), then test again.
If the problem is not solved, contact Wacom support in your region.


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