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Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Intuos Pen&Touch (2014) not working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
mumage
Posts: 1
Joined: Thu 25. Jan 2018, 18:35

Intuos Pen&Touch (2014) not working

Postby mumage » Thu 25. Jan 2018, 18:43

Hello, at the end of 2015 I bought this tablet. It worked on XP, though it was for Windows Vista, 7 and 8. For some time it worked normally, but then when I was trying to move the cursor with a pen, it started moving everywhere and this blue light on the tablet wasn't always glowing. I reinstalled it with drivers from the CD but it didn't work. Today I wanted to do something about it, I've installed drivers from wacom's drivers page (now I have win 10) and it still doesn't work. The cursor still moves like crazy and the blue light isn't always glowing. What can I do about this? The surface of the tablet is a little bit scratched, but when I use Touch Mode, it works normally, even when I run through this scratch with my finger. Please, help, I don't want to waste my money. Also, sorry if my choice of words or grammar is pretty weird, I'm not 100% fluent in English.

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pen&Touch (2014) not working

Postby wacom1 » Fri 26. Jan 2018, 08:58

When the screen pointer jumps around or jitters, unplug and replug the USB cable, if possible use another USB port, and turn off touch for testing. If it works ok with touch off, move the tablet to differen positions - away from other devices - touch sensors can sometimes be sensitive to other electrical devices around.


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